Remote Customer service Jobs · Insurance Verification

Job listings

  • Serve as the first point of contact for patients and families, obtaining and verifying insurance and patient information with accuracy.
  • Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
  • Greet patients professionally over the telephone and respond effectively to their needs.

Munson Healthcare is northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. The organization emphasizes a culture of excellence, teamness, positivity, and creativity, offering a supportive community in a scenic region.

$20–$25/hr
US Unlimited PTO

  • Serve as the first point of contact for members, triaging communication and coordinating with Maternity Navigators.
  • Schedule and confirm visits, verify insurance, and maintain real-time visibility into care team schedules.
  • Build ongoing relationships with members through proactive outreach and help them access non-clinical supports like transportation and WIC.

Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities, with a focus on Black, Brown, and Indigenous families. They are a small startup building trust-based engagement and wrap-around support for expectant mothers.

US Unlimited PTO

  • Provide expertise in prior authorization and implement the Inspire Prior Authorization Program.
  • Support patient intake, verify insurance, and manage prior authorization requests.
  • Train sites on program requirements and assist with appeals through External Medical Review.

Inspire Medical Systems is a medical device company dedicated to treating Obstructive Sleep Apnea with an innovative FDA-approved device. The company values a people-first culture, offering excellent benefits, 401k matching, and flexible time off, and is committed to diversity and patient outcomes.

  • Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple facilities.
  • Collects clinical information, verifies insurance and demographics to ensure appropriate scheduling.
  • Serves as a resource for staff, physicians, and referring offices to improve patient access.

Lehigh Valley Health Network is a nationally recognized health network with multiple hospitals and facilities in Pennsylvania. It employs nearly 20,000 health care professionals and has a culture of trust, collaboration, and excellence, certified as a Great Place to Work.

  • Verify patient insurance eligibility, benefits, and coverage prior to treatment.
  • Secure prior authorizations from insurance companies for scheduled medical services.
  • Maintain accurate records of authorizations, approvals, denials, and follow-up activities.

A-DTS is a healthcare services company focused on supporting patient access to care through insurance verification and authorization processes. The company is detail-oriented and emphasizes timely coordination in a remote work environment.

  • Serve as a liaison between OHSU providers and patients, scheduling clinic visits and ancillary procedures while managing referrals and authorizations.
  • Handle high-volume incoming calls, faxes, and mail, ensuring prompt and professional communication with patients and referring providers.
  • Verify patient insurance eligibility, process prior authorizations, and follow up on denied claims to ensure smooth care coordination.

OHSU is Oregon's only public academic health center, providing patient care, research, and education. As Portland's largest employer, it fosters a multicultural and anti-racist workplace.

US 5w PTO

  • Give superior customer service over the phone and work behind the scenes on a computer.
  • Schedule appointments, perform insurance verification, and route calls to correct personnel.
  • Multitask from multiple electronic clinical programs and websites in a fast-paced environment.

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon, dedicated to providing exceptional patient care. With over 35 locations, the company fosters a culture of community, accountability, respect, empathy, integrity, and service excellence.

  • Maintains practice management systems, processes insurance claims, and reconciles patient accounts.
  • Investigates rejected claims, corrects denials, and facilitates payment through collections and billing reminders.
  • Ensures HIPAA compliance, resolves patient billing issues, and provides professional customer service.

US Anesthesia Partners provides anesthesia services and revenue cycle management. It is a large US-based healthcare organization focused on billing and insurance operations, emphasizing accuracy and compliance.

$17–$21/hr

  • Perform billing data entry and verification using 10-key skills to ensure accuracy.
  • Research and resolve missing or incorrect billing information through communication with clients and patients.
  • Verify insurance information and update demographic data to prompt timely payment from insurers.

Labcorp is a global leader in diagnostic testing and drug development solutions, providing insights that help healthcare providers, researchers, and patients make informed decisions. With nearly 70,000 employees serving clients in more than 100 countries, the company fosters a culture of innovation and continuous improvement.